CDM Direct are a leading Australian-owned customer experience management
group with decades of experience in providing customer experience,
acquisition and retention solutions to hundreds of Australian and
international businesses. From SMEs through to large corporate and
government clients, our contact centres in Melbourne, Sydney and
Auckland service a range of clients including insurance companies, the
big four banks, healthcare and fast moving consumer goods. CDM Direct
was established over 25 years ago and has been at the
forefront of contact centre services both on-shore and near-shore since
opening our doors. We equip our agents with the latest technology and
continually train them in the latest techniques to ensure our clients
have access to the very best in the industry. We take care of the hard
work of running a contact centre, allowing you to focus on your core
business. Our group executives bring with them over 100 years of
combined experience in a range of sectors, including finance, insurance,
health, information technology and fast moving consumer goods.